During the period 2020-2024, Los Cabos International Airport has been the epicenter of a series of improvements that have transformed the travel experience of millions of passengers. With an investment of close to $3.6 million pesos, the aerodrome has undergone an ambitious renovation that ranges from physical infrastructure to commercial and environmental aspects, as revealed in the recent Advisory Commission.

The constant increase in passenger traffic has been a constant in this five-year period, with an impressive increase of 10% in 2023, reaching the figure of 7 million 716 thousand travelers. This year, the airport has expanded its flight offering, offering 520 weekly departure frequencies to 12 domestic and 37 international destinations, including the long-awaited route to Frankfurt, Germany, which will open in November.

Detailed analysis of passenger origin reveals notable diversity, with 55.5% coming from the United States, followed by 39.1% domestic travelers. Canada and Europe also contribute significantly, with 5.3% and 0.1% respectively.

Francisco Villaseñor Reyes, director of the Airport, highlighted the commitment to excellence in service through the Master Development Plan. The refurbishment and expansion of Terminals 1 and 2 are testament to this vision, with the addition of 12 additional counters and the installation of modern information screens. Efforts are also focused on operational efficiency, with the introduction of autonomous migration filters to increase hourly passenger capacity.

User satisfaction has been a fundamental pillar in this transformation, as demonstrated by the two-point increase in surveys, reaching an impressive 91%. This recognition was reflected in the Airport Service Quality (ASQ) award obtained in February 2024, where the airport was awarded as the best in its category in Latin America and the Caribbean.

In addition to its commitment to excellence in service, Grupo Aeroportuario del Pacífico (GAP) celebrates the tenth anniversary of the GAP Foundation. In Los Cabos, the foundation operates two schools and a community center, providing quality education and development opportunities to hundreds of students and community members.

With a combination of strategic investments and a customer- and community-focused approach, Los Cabos International Airport has established itself as a benchmark for quality and excellence in the region.